Page Title: Lawn Care Accessibility Statement — Chessington
Accessibility Statement — Lawn Mowing Chessington Services
We are committed to making our lawn mowing in Chessington services accessible to everyone. This statement explains how we approach accessibility for customers who use our Chessington lawn care and grass cutting services, and how that approach applies to digital information and in-person interactions. Our aim is to provide clear, usable and inclusive information that supports people with a range of needs.
We follow the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level for all digital content that relates to lawn maintenance Chessington services. That includes service descriptions, scheduling information and any online forms we publish. Where practical, we design pages and documents to work with common assistive technologies such as screen readers, and we test keyboard navigation so people can operate content without a mouse.
Our site and service resources include specific features to support accessibility. Key aspects include:
- Screen-reader support: semantic headings, aria roles where needed, and clear labels for forms and controls;
- Keyboard navigation: logical focus order, visible focus indicators, and operable controls without a pointer;
- Contrast and readability: text and interactive elements with adequate contrast and scalable text sizes.
We test our digital content across multiple environments to improve compatibility with assistive technologies. This includes popular screen readers and a range of browsers and devices that customers in the Chessington area might use. We do not rely on a single tool; we combine automated checks with manual testing and real-user scenarios to find and fix accessibility barriers.
How we support in-person access and requests
When providing on-site lawn mowing Chessington services, our teams aim to be responsive to accessibility needs. If you require a specific arrangement during a visit — for example, a different arrival time, help communicating instructions, or a modification to how we operate on your property — we will make reasonable adjustments wherever possible. Please note that each request is handled on a case-by-case basis and that some adjustments may require advance notice to arrange safely.
To request an accessibility adjustment or to report an issue with our accessible content, please contact us using the contact channels listed where this statement is published or on your service paperwork. We respond to accessibility requests in a timely manner and aim to provide a clear reply about proposed adjustments and expected timeframes. We will treat accessibility requests as a priority and seek to resolve problems quickly.
The commitment to accessibility is ongoing. We maintain an internal accessibility checklist for all content related to lawn mowing in Chessington and continue to train staff on inclusive communication. If you find content that is difficult to use, or if a part of our service could be made more accessible for you, please tell us through the contact route associated with this statement so we can consider improvements.
We also document known limitations and give alternative formats for key information where feasible. For example, we aim to provide plain-language summaries and ensure that essential service details are available in formats compatible with assistive technology. Accessibility is part of our service quality — it helps us deliver safer, more reliable lawn care for all local residents.
Thank you for reading our accessibility statement for Lawn Mowing Chessington and related lawn care services. We will update this statement periodically to reflect changes to policies, technology, or legislation and to record progress toward full accessibility across our services.