Terms and Conditions - Lawn Mowing Chessington
Welcome to Lawn Mowing Chessington. By engaging our services, you agree to the following terms and conditions. Please read them carefully before using our services.
1. Services Provided
We offer professional lawn mowing services in Chessington and the surrounding areas. Our services include:
- Regular Lawn Mowing
- Strimming and Edging
- Garden Cleanup
- Seasonal Lawn Care
1.1 Service Scheduling
Services are scheduled based on availability. We aim to accommodate your preferred dates and times, but cannot guarantee specific slots.
2. Payment Terms
Payment for services is due upon completion unless prior arrangements have been made.
- Accepted Payment Methods: Cash, Bank Transfer, Credit/Debit Card
- Invoices are issued after service completion.
2.1 Late Payments
Late payments may incur a fee of 5% of the total service cost for each week overdue.
3. Cancellation Policy
If you need to cancel a scheduled service, please notify us at least 24 hours in advance.
- Cancellations made within 24 hours may be subject to a cancellation fee.
- Repeated cancellations may affect future service availability.
3.1 Rescheduling
We strive to reschedule services promptly to accommodate your new preferred date and time.
4. Service Guarantee
We are committed to providing high-quality lawn care services.
- Customer satisfaction is paramount.
- If you are unsatisfied with our service, please contact us within 48 hours for resolution.
4.1 Limitations
Our service guarantee does not cover:
- Damage due to natural disasters
- Pests or plant diseases
- Pre-existing lawn conditions
5. Liability
Lawn Mowing Chessington is not liable for:
- Injuries sustained on your property during service
- Damage caused by hidden obstacles
- Unauthorized changes made to your lawn
5.1 Insurance
We maintain liability insurance to cover any unforeseen incidents during service.
6. Customer Responsibilities
To ensure effective service, customers must:
- Provide clear access to the lawn
- Remove any obstacles such as toys, tools, or fragile items
- Inform us of any specific lawn care needs or preferences
6.1 Property Access
Customers must ensure that we have access to the property at the scheduled service time.
7. Changes to Terms and Conditions
Lawn Mowing Chessington reserves the right to update these terms and conditions at any time.
- Updated terms will be communicated via email or through our official channels.
- Continued use of our services signifies acceptance of the updated terms.
7.1 Notification
We aim to notify customers of significant changes at least 30 days in advance.
8. Governing Law
These terms and conditions are governed by the laws of the United Kingdom.
- Any disputes arising from our services will be handled in UK courts.
8.1 Jurisdiction
By using our services, you agree to the exclusive jurisdiction of the courts in Chessington.
9. Privacy Policy
Your privacy is important to us. We collect and use personal information solely for the purpose of providing our services.
- Personal data is handled in compliance with applicable data protection laws.
- We do not share your information with third parties without consent.
9.1 Data Security
We implement security measures to protect your personal information from unauthorized access.
10. Termination
Either party may terminate the service agreement with written notice under the following conditions:
- Breach of terms and conditions
- Non-payment for services rendered
- Unsafe or uncooperative behavior
10.1 Consequences of Termination
Upon termination, any outstanding payments are due immediately, and no further services will be provided.
11. Miscellaneous
These terms constitute the entire agreement between the customer and Lawn Mowing Chessington.
- Any amendments must be made in writing.
- Failure to enforce any part of these terms does not constitute a waiver of rights.
11.1 Severability
If any provision is found to be unenforceable, the remaining terms will continue in effect.
12. Acceptance
By scheduling a service with Lawn Mowing Chessington, you acknowledge that you have read, understood, and agreed to these terms and conditions.
